The Mini Coach Model
Avoid to be two types of coach
Excellent empathic listener: Did’t change or move foward -> Help to move toward action.
Solutions offer: Jumped straightly to action steps. -> Listen, explore and help to find their own solutions.
The Mini Coach Model
C, Connect: build trust
- How are you ? Begin with small talks, ackknowledge the status
- Support vs controll, encourage vs share, yield vs take, process vs make, believe vs try to fix
O, Outcome: the coachee want to achieve
- Be clear on the intended result, what to achieve or explore can be measured. Trust on cochee to think, decide and act
- Use questions to explore, clarify and focus the topic, problem or goal; Understand motivations, reasoning and assumptions
- Sharpen and confirm the outcome by coachee’s restate
A, Awareness: more discoveries, insights and perspectives
- New discoveries about coachee’s situation, potential, actions, inactions, assumptions and values, to produce new thoughts, emotions, perspectives and determination
- For the beneift of coachee, forward-moving and building rather than correcting.
- Focus on a new perspective rather than on new information or knowledge.
C, Course: move into action steps
- Without action steps, discoveries and insights are just good ideas.
- Ask for action stpes, SMARTen Up and Confirm
H, Highlights: reinforce insights and key points.
- For the coachee to summarize, sharing and rewiring.
- Drawing out rather than putting in, the coachee found valuable, not what we think was valuable
Following-up
What? Raise the coachee’s awareness and make her conscious of thoughts, emotions and behaviors
So What? Lok for logical connections between thoughts, emotions actions and effects.
Now What? Reinforce that learning by extending it into other areas.